Description Bahamas Telecommunications Company Ltd, BTC for short, has been the regulator and provider of telecommunications services in The Bahamas for more than years. Jun 12, · Customer service is generally good in the local shops. You can top up your account online or buy cards in local stores. For years, BTC was the only telephone service in the Bahamas and they’ve got the systems down pat. They do not offer any sort of automatic payment for the types of accounts that cruisers typically have. The Bahamas Telecommunications Company Ltd. March 2, · CHAT LIVE with a BTC customer service rep from 9 am to 9 pm everyday from your SMARTPHONE or PC.
Btc customer service bahamasBTC Broadband - Bixby Contact Us | BTC Broadband
I called the Help Line and they explained why it had happened and restored the service whilst I was on the phone to them. Shanell Scavella-Cunningham, another recent caller to the Help Line said she felt empowered and grateful for the helpful and sensitive manner of the assistance. Anyone can schedule an appointment at their store and time of choice for no lines, no waiting, instant service. The new millennium also marked a change from the name Batelco.
On September 4, , the company transitioned to the acronym BTC. In late , in conjunction with the Ministry of Health, BTC tested a pilot program that allowed medical experts in New Providence to read the vital signs of a patient located at a Ministry of Health clinic in Coopers Town, Abaco.
During the Six Sigma program was created to reduce the response time to both fault resolution and the installation of services. New payment methods including online minute-loading were introduced. A single number call centre was launched. The elimination of long distance charges between islands for calls originating from cell phones was introduced and a half million dollar expansion transformed what had been an administrative complex into the largest CWC store in the Caribbean.
BTC also began a multimillion-dollar network overhaul to shift its data traffic from 2. There are currently 40 BTC retail stores throughout the entire Bahamas. From Wikipedia, the free encyclopedia. For the telecommunications company in Bahrain, see Batelco. This article does not cite any sources. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Customer service is excellent. I called the company number on a Sunday afternoon and Leo, the president, answered and talked to me for about an hour!
The combination of coverage, price, speed, truly unlimited data, ability to get the unit in the US, set up autopay and great customer service makes it a no-brainer for my needs. Google Fi is a true worldwide phone and data solution, with service in over countries.
Throttling occurs at 15GB. Google Fi may be compatible with your existing phone but generally requires a new Fi-compatible phone. The Iridium GO! Yes, you can connect from anywhere in the world. But it only lets you use apps that are specifically designed to work with it, and connection speed is still painfully slow. Still you can get mail and weather anywhere with it.
None of the Bahamas internet options is truly bad; all are improvements on what we had in and we made things work then.
But communications are critical when cruising in hurricane season. I say that, but really, getting weather info and being able to get help in the event of a medical emergency are two of the most important safety items for cruising, period. Want more information about going to the Bahamas?
Click to see all 30 topics covered! Of Kew West! This will be out first big offshore trip. I do have my captain coming with us. He to bring another boat back to Kemah. We will be on our own then. We will make our way to Boot Key Harbour. We will try to look you up. We most likely will be going to the Bahamas after that.
But you know a cruisers plans are written in the sand st low tide. All this information is wonderful! Thank You. Some thoughts, based on experience as an active delivery skipper. This context is, I believe, helpful because with crews on board who have what they have I can offer side-by-side comparisons.
T-Mobile has a roaming agreement with BTC so coverage is the same. The business-to-business roaming agreement is what limits speed to 2G. People who are happy have minimal needs. T-Mobile is not really viable for even moderate users of data.
MyIslandWiFi is outstanding. All in-band over BTC but on priority allocations. Fast and reliable just about everywhere. For long term cruisers, Google Fi does have a fine print requirement for some minimum use in the US. You are subject to the limitations of roaming agreements.
There are detailed issues with failover and switching that have led to a lot of discontent in the user base. Iridium GO! It is really just email and texting. The Facebook interface has been cancelled by Facebook.
For weather information outside of cellular coverage it is hard to beat weather fax. We top up our BTC account remotely. Easy to burn through, and difficult to buy more online, which was confirmed by the BTC rep. Easy app to use to renew each month. Good coverage and speed in the Abaco area, and WiFi calling available.
We are relatively new T-Mobile customers and the best international plan they offered was free texting and.